Privacy Policy

Your privacy is our priority

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at admin@playbonker.com or mailing us at: Fungambier Entertainment Private Limited, #308 SAI SHYAM ENCLAVE ,COCUNUT FIRM LAYOUT ,AYYAPPA NAGAR , K.R .PURAM, Bangalore, KA, 500067, India

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment

We have PayUMoney as the payment gateway to complete your bookings.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our website , they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES

Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which a web site can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our Company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide our services to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at admin@playbonker.com or by mail at Fungambier Entertainment Private Limited



Cancellation Charges

All below percentage charges are on booking amount(excluding Internet charges if Any)

  1. 0% if cancelled 6 Hours in advance of the Playing slot time.
  2. 50% if cancelled within 6 Hours but greater than or equal to 3 Hours of the Playing slot time.
  3. 80% if cancelled within 3 Hours but greater than or equal to Playing slot time.
  4. 100% if cancelled after Playing slot time.


Note:
1. The Internet fees and other fees will not be refunded, only the cost of the slots booked after the cancellation charges will be refunded.

2. Upon the cancellation the redeemed Bonker Coins will reflect back in your bonker account and the amount paid by you online will be refunded to your account within 15 working days after the cancellation.

3. We do not right now provide the option to reschedule your booking , you need to cancel and book again if you wish to book another slot instead the present booked slot.

4. Online refunds for bookings made through the website usually take 7-15 working days.

5. The amount after the cancellation will be refunded into your Payu money account you can get back the amount in your bank from there.

6. In case if the amount gets debited from your account and slots not booked, Playbonker will refund the entire Fare electronically (as credit to the relevant credit /debit card account used for the transaction), but the bank/card transaction charges are likely to be forfeited.

7. In case if you have used Bonker Coins for making your booking with the facility and later cancel the booking .First the Bonker Coins will be provided and whatever left after that will be refunded to your account.